Interwest Healthcare Essay Example for Free

Interwest Healthcare EssayWhat are the potential sources of the fuss?The source of these problems seems to be coming from two areas in Interwest Healthcare. The first area is the miscommunication that the hospital administrators are having with fastness management. The hospital administrators and upper management are non only having miscommunication issues but they also do not share the same role expectations with each other which is creating tension. The hospital people accused Singh of being a bureaucrat who did not care about longanimous services. Singh accused the hospital staffs of not understanding the splendor of accu charge per unit reporting (Brickley, Smith Zimmerman 2009 p. 38).The second area is the system or process that is in repoint for recording and entering info. The current process is clearly not running at an efficient rate which is raising concerns for upper management. Even though hospital administrators do not see to heart and soul to eye with upp er management the concerns that they get down are valid and can have a very negative impact on Interwest Healthcare if the issue is not resolved. What discipline would you want to analyze?The first development that would be analyzed is the process that is done to record and enter data for patients. It is important to gain as much information as possible regarding the data doormodal value because that is the root of the whole issue amongst hospital administrators and upper management. Another area that would be analyzed is the workplace with emphasis on how fourth dimension is managed and the importance employees put on data entry. It is important to gather and analyze as much information as possible on the source of the problem. By gaining and analyzing the information it would help Interwest Healthcare make do on the data entry issue which will put them in a better power to succeed.What actions might you recommend to increase the accuracy of the data entry?The first point of action would be streamlining and simplifying the data entry process. By completing those it would not only increase the accuracy of the data entry but it would also decrease the burden on the hospital administrators. But before any changes to the data entry process are made it is important to communicate directly to the hospital administrators. It is important to have the hospital administrators on board with the changes that will be made with the data entry process. By gaining the hospital administrators consent with the changes this will allow a smoother transition for the data entry change and it could support a positive change to the workplace.As for the changes to the data entry it would most likely be a simple computer process along with small piece of paperwork. It would be best to have somewhat sort or paper record on file that would need to be alphabetized along with a simple computer program. The computer program would help ensure accuracy and would have the patients data record on file which will be easy to locate. at that place would be very little paper work for the process mainly because it takes up space and takes more conviction to record. The paper work that is part of the process would simply serve as a backup if the computers were down. The nominate to ensuring accuracy with the data entry is to make the process as simple as possible so it would minimize the errors.How does your view of behavior affect how you might address the consulting de planetary houseation?As a consulting assignment I see Interwest Healthcare as a company in distress due to the way the hospital administrators and upper management. The way the two groups have been behaving and treating each other it is a clear sign of stress and miscommunication. One of the first tasks is to mediate the two groups and try to have everyone on the same page. There is a clear disconnect on the expectations of each others roles but by obstetrical delivery them together the roles a nd expectations can be made by both parties and progress can be accomplished. In order to make progress both parties will need to be able to compromise and be willing to understand each others concerns and priorities.Refreneces Brickley, J.A., Smith, C.W. Zimmerman J.L. (2009). Managerial economics and organizational architecture (5th Ed.). sensitive York McGraw-Hill Irw